Privacy Policy

This Privacy Policy explains what information OOLYUT ("we," "us," "our") collects when you visit oolyut.com or place an order, how we use it, and the choices and rights available to you.

Information We Collect

We collect information you provide directly, such as your name, email address, shipping and billing address, and phone number when you place an order, contact customer support, or sign up for emails. We also collect payment information, which is processed securely by our payment processor — we do not store your full card details.

We automatically collect certain information when you browse our site, such as your IP address, browser and device type, pages viewed, and how you arrived at our site, through cookies and similar technologies.

How We Use Your Information

We use the information we collect to:

Process and fulfill your orders, including shipping and customer support
Communicate with you about your order, account, or inquiries
Send marketing communications, where you've opted in, which you can unsubscribe from at any time
Improve our website, products, and customer experience
Detect and prevent fraud and protect the security of our site
Comply with legal obligations

Cookies

We use cookies and similar technologies to keep your cart working, remember your preferences, understand how our site is used, and support our marketing. You can control cookies through your browser settings; disabling certain cookies may affect how our site functions.

Third-Party Service Providers

We share information with trusted third parties who help us operate our business, including:

Payment processors, to securely process your payment
Shipping carriers, to deliver your order and provide tracking
Analytics providers, to help us understand site usage and improve our service

These providers only receive the information necessary to perform their services and are not permitted to use your data for their own purposes.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, including to provide our services, comply with legal and tax obligations, resolve disputes, and enforce our agreements.

Your Rights

Depending on where you live, you may have rights over your personal information, including the right to access, correct, or delete the information we hold about you. To exercise any of these rights, contact us at support@oolyut.com.

Your Rights if You're in the EU or UK (GDPR)

If you are located in the European Union or United Kingdom, you have the right to:

Access the personal data we hold about you
Request correction of inaccurate or incomplete data
Request deletion of your personal data
Object to or restrict certain processing of your data
Request a copy of your data in a portable format
Withdraw consent at any time, where processing is based on consent
Lodge a complaint with your local data protection authority

Your Rights if You're a California Resident (CCPA)

If you are a California resident, you have the right to:

Know what personal information we collect, use, and disclose
Request deletion of your personal information
Correct inaccurate personal information
Opt out of the sale or sharing of your personal information (OOLYUT does not sell your personal information)
Not be discriminated against for exercising your privacy rights

To exercise any of these rights, contact us at support@oolyut.com.