Frequently Asked Questions (FAQ) – OOLYUT

📦 Do you deliver outside the UAE?

No, we currently deliver only within the UAE.

⏱️ How long does delivery take?

Delivery time depends on the product and your location:

Some items are delivered within 2–5 business days.
Others may take 8–12 business days, especially if the product is in high demand or requires preparation.

💰 Is Cash on Delivery available?

Yes! Cash on Delivery is available on all orders with no extra charges.

🚚 Are there any shipping fees?

Shipping is 100% free for all orders — no minimum amount required.

🔄 What is your return or exchange policy?

We offer a 14-day return or exchange policy from the date of delivery.
Products must be unused and returned in their original packaging.

🛠️ Are all items available for immediate delivery?

Most items are in stock and ready to ship.
However, some popular products may require additional preparation time — this will be clearly mentioned on the product page.

📲 How can I contact you directly?

You can reach us anytime through:

📱 WhatsApp
📧 Email
📷 Instagram Direct Messages
You’ll find all contact links in our Contact Us page.